Prohibited Materials & FAQ

What are possible additional charges on roll-off dumpster services?

Typical additional charges on dumpster services could be any of the following:

$6/inch TVs and Monitors can be disposed of at a fee of $6/inch(CRT) $4/inch(flat screen) along the diagonal


$40 up to 2 pieces then $100/piece


Mattress and Box Springs:  We must be notified of these items in rolloff to get the $40 rate; each piece in the set is charged separately
$50 Tires: each tire is $50, on wheels is $75 each
 $75 Freon: any appliances with freon can be disposed of at a $75 decommissioning fee
 $0 Appliances: other appliances without freon can be disposed of at no additional fees
Actual Cost of Replaced Rolloff Pick-and-Replace: If a pick-and-replace is requested on a dumpster service, where a full dumpster is picked up and replaced with an empty dumpster.
 $50 Additional Days: If additional service days are requested on the dumpster service, assuming availability
Actual cost of repair or replacement Damage to Dumpster: If the dumpster is damaged while on your job site.
 $100 minimum Hazardous waste: If prohibited materials are found to be inside the dumpster.
$100/ton Overweight Charges: Any load over 3 tons is charge $75/ton except the 6 cubic yard level which includes only 2 tons.

What materials are prohibited?

Hazardous waste, dirt, industrial waste, chemical products, oil filters, herbicides & pesticides, radioactive material, solvents, paint, flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil, lubricating/hydraulic oil, oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids. (*Hazardous and Toxic waste is  defined by the U. S  EPA, the Resource Conservation and Recovery Act and state and local law. Hazardous and Toxic waste includes waste within the statutory and regulatory definitions and specifically includes radioactive, volatile, highly flammable, explosive, biomedical, liquid waste, sludge, industrial waste, pollution control waste, residue from the cleanup of a  spill or release of chemical substances, contaminated soil, chemical wastes, anything contaminated with poly-chlorinates biphenyl (PBC’s) or asbestos, pumping from septic tanks, outdated, contaminated, or banned chemicals or commercial products (including items removed from the marketplace by consent following allegations of safety by any governmental regulatory body), animal wastes and/or body parts, grease trap residues, closed cartridge filters from dry-cleaning establishments and other similar wastes.)

Can I cancel or change a roll-off dumpster order?

Yes! Please call us at 719-299-1-RED(733). We ask that all order changes occur at least one business day prior to scheduled delivery.

Do I need a permit for a roll-off dumpster?
Please check with your local municipality. Permits may be required, especially if you are considering placing the container on a street.
Can I use the same dumpster service for multiple locations?
Yes, if you have multiple job sites and would like to use the same dumpster, Big Red Hauls will accommodate you. Big Red Hauls will deliver to your first job site, and once you are ready, move the same dumpster to a second site. You will be charged a fee for the dumpster relocation, but this is typically less than the cost of a second service. Please contact us for more information if you are interested in utilizing a single service for multiple jobsites.
What is a failed delivery or pick-up attempt?
A failed delivery or pick-up attempt occurs when a renter either fails to provide adequate delivery space to place the roll-off dumpster or fails to provide Big Red Hauls access to pick-up the dumpster on their scheduled pick-up date. Examples could include a vehicle parked in front or near the dumpster, preventing pick-up. A $75.00 fee is charged if a failed pick-up/delivery attempt occurs. If you need more service time with the dumpster or need to change your delivery date, please call Big Red Hauls at 719-299-1-RED(733) one business day prior to your scheduled pick-up to avoid a failed pick-up or delivery attempt.
Can I extend my roll-off dumpster service?
Of course! If you are approaching your scheduled roll-off dumpster pick-up date and would like to extend your service, just give us a call at 719-299-1-RED(733) one business day prior to pick-up. We’ll work with you, schedule permitting, and it usually only costs $25 per day, schedule permitting.
Do I need to schedule removal of my dumpster?
No, your dumpster will automatically be removed on or after your selected pick-up date. However, if you’ve finished utilizing your roll-off dumpster early and want the 10% service discount for less than 4 days storage at your site, you can call the office at: 719-299-1-RED(733).
How should I prepare an area for roll-off container delivery?
A full roll-off dumpster can become very heavy, we recommend that the customer protect any surface where the roll-off is going to be placed with 4’ x 8’ sheets of plywood. It is recommended that you allow 4’ of clearance on all sides and 10’ behind the dumpster for accessibility. Always choose an area that is a flat surface.
I have something I would like to dispose of, and it is not on the accepted or prohibited list, what should I do?
If you have questions regarding any waste materials not included on either our accepted or prohibited list, please contact us online or call 719-299-1-RED(733) for clarification.
My dumpster is only for recyclables, is there a discount?
Yes, because of the many types of recyclables, please contact us online or call 719-299-1-RED(733) for clarification. We offer up to a 50% discount on dumpsters used for their collection.
What does the price include?
The price of a roll-off dumpster service includes delivery and pick-up for the selected roll-off (including any applicable sales and local tax) and the agreed upon disposal allowance, for the service period of 7 days for residential services.
Can I get bulk materials delivered?
Yep! We do that! Big Red Hauls offers a convenient delivery service for sand, stone, mulch and topsoil. We will bring the material right to you and dump it on-site. If you are interested in this service, please give us a call at 719-299-1-RED(733) to talk about availability and pricing.
What materials are accepted?
We typically handle waste materials from new construction, remodeling, demolition, and roofing projects. Specialty recyclable wastes, such as concrete, brush, and stumps, are also accepted. Please contact us online or call 719-299-1-RED(733) for clarification
What if my dumpster is full and I need another dumpster?
Please  call 719-299-1-RED(733). When making your request, you will be given the option to replace the removed dumpster with another empty container.
What roll-off sizes do you offer?
We offer one 15 cubic yard and 20 cubic yard containers. Please visit our pricing page for full dimensions metered profiles.
Where do the contents of my roll-off go after it is picked up?
Your container and debris is sorted and all recyclable materials, such as cardboard, wood, metal, asphalt and concrete, are shipped to the appropriate recycling facility. Any remaining material that can’t be reused is sent on to landfills.

When do I pay for my roll-off?

When we place your container, we put a credit or debit card on file in our bank-level encryption payment service. We don’t charge your card until after we pickup the roll-off, as we don’t know how much volume you will use or if you qualify for the “4 Day or less” discount. 

Got more questions? Get in touch today!